Refund & Cancellation Policy

This policy governs refunds and cancellations for subscription plans purchased for All Buddy features and clarifies policies regarding third-party listed events displayed on the Platform.

1. Third-Party Listed Events

All Buddy displays a curated directory of professional events with direct links to official third-party organizers and ticketing providers. Event ticket purchases, cancellations, and refunds for third-party listed events are subject to the terms and policies of the respective third-party platform or organizer. All Buddy does not process ticket payments or issue refunds for third-party event tickets.

2. Subscription Plan Refunds

All Buddy Pro and Enterprise subscription fees are billed in advance on a monthly or annual basis.

• Monthly plans: no refunds for partial months already paid. Cancellation takes effect at the end of the current billing period.
• Annual plans: a pro-rated refund for unused complete months may be requested within 14 days of the annual payment date. After 14 days, no refund is issued for the remaining period.
• Free trial periods: no charge is applied during a free trial. Cancellation during a trial incurs no fee.

To cancel your subscription, go to Settings > Subscription > Cancel Plan within the app. Cancellation stops future billing but does not delete your data.

3. Processing Subscription Refunds

All approved subscription refunds are returned to the original payment instrument used at checkout within 5 to 7 business days.

4. How to Request Support

For subscription refund requests or billing inquiries, please email support@seedicon.com with your account email and details.

4. Statutory Rights

Nothing in this policy affects consumer rights under Indian consumer law, EU Consumer Rights Directive, or local mandatory regulations applicable to your jurisdiction.

5. Contact

support@seedicon.com | Seedicon India Private Limited, Bangalore, India